Merge fields

{{ customer_first_name }} {{ customer_name }} {{ service_name }} {{ duration_label }} {{ appointment_date }} {{ appointment_time }} {{ price }} {{ business_name }}

Test deliverability

Send yourself a real test message using the current unsaved template above, so you can confirm it actually arrives before turning this on for customers.

Appointment reminders

Send automatic reminders before each appointment, to the customer, your staff, or both. Runs on a schedule, so timing is approximate within a few minutes.

Extra merge field for reminders: {{ reminder_label }} (e.g. "1 hour before").

Save reminder settings

Message log

Every email/SMS attempt this system has made, whether it succeeded or failed. This is our own record, not GHL's open/delivery tracking — check GHL's Conversations view directly for that.

Channel	Purpose	Recipient	Subject	Status	When

Google Calendar

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